EarthPet was established out of the need for an environmentally conscious option for pet burials. Our company utilises leading scientific research together with the practical experience of veterinary professionals. We have complete understanding and compassion for owners who lose a pet and know the limited options available for dealing with the remains of the animals in South Africa. Instead we offer a humane, respectful and natural solution for laying the body to rest. Terms & Conditions of our Pet Farewell Plan, below.
Pet Farewell Plan Quote Request
Terms & Conditions
Pets need to be microchipped as this serves as their identification. If your pet is not microchipped please make an appointment with your veterinarian and inform EarthPet of the microchip number within 5 working days of signing up for the farewell plan. Earthpet will also be able to assist with a microchip at a cost of R324.
We will quote you on: the average size & age your pet will reach during its lifetime, the indicated method of farewell plus any additional transport/collection fees.
Optional add on: Transport/collection fee. We will come and collect your pet from the given address, this cost will be included in the initial fee. Alternatively, the pet can be brought to our premises.
Payment Plan for Horses: Due to horses being large animals we offer the option for the once-off fee to be paid over 6 months in equally monthly instalments. Should your horse pass away during those 6 months, the outstanding amount will need to be settled before EarthPet will lay your pet to rest.
This plan is currently only available for residents of the Western Cape. We understand that people move and change addresses, and should you move further away from EarthPet’s premises in the Western Cape you will be liable to pay the additional transport/collection fee at that current rate before collection of your pet will be made. No refunds will be made should you move closer to our premises.
This is a lifetime farewell plan for your pet. Should your pet leave your care and become someone else’s cherished companion, the farewell plan goes with them. It cannot be transferred between pets. If a transport/collection fee was added to the original plan, the same T's & C’s apply for if the pet moves further away from EarthPet’s premises however the new pet owner will then be liable for the additional cost before collection. Please note this must still be within the Western Cape.
Cancellation: We will refund the initial fee that was quoted to you on the day the plan was taken out if you cancel the plan or inform us that you or your pet are moving out of the Western Cape or country.
Annual price increases will not affect you. Once you have paid, the farewell plan is active for your pet and barring the additional transport/collection fee should you move further away, you will not be expected to pay any additional fees.
Upon the passing of your pet, EarthPet will confirm your pet’s identity with our microchip reader and we will lay your pet to rest as indicated.
It is your responsibility to ensure your information is correct. EarthPet takes no responsibility for incorrect / outdated information and no refunds will be issued if you / your pet move out of country / Western Cape without informing us.